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Terms & conditions

Current valid Id is required

All guests must provide a current valid drivers license, government issued proof of age card or passport on arrival. Guests without valid id will not be allowed to stay.

Online booking

Minimum night stay applies on public holidays & during events.

Check-in time

Check-in time is 2:00pm - 7:00 pm. If you plan to arrive early or late please contact the reception in advance on +61 8 8223 1771. Late check-in after 7:00 pm is possible, however this must be pre-arranged with reception prior to 7:00 pm. If you have not arrived & have not contacted us by 7:00 pm you are responsible for the full charge of your reservation & your room may be rented to another party.

Check-out time

Check out time is by 10:00 am. No check-out is necessary. Please leave keys with reception. A $30 charge is payable for lost keys.

Occupancy

Advertised rates are for double occupancy in our double, queen and twin rooms, single occupancy in our single rooms and single-bed occupancy in our dorm rooms unless advised otherwise. You must be between 18 and 35 years old to stay in a dorm room.

Smoking

All rooms are non-smoking which includes e-cigarettes. Smoking is permitted in designated areas. Please use receptacles. Smoke cleaning fee of $100 per day will be assessed to rooms where smoking is evident.

Children

Children and Teenagers under the age of 18 are not permitted to stay in our dorm rooms and must be accompanied by an adult at all times.

No groups

We do not usually accept groups of more than 4. If you are a group of more than 4 and have made a booking with us, even if it is by a series of separate bookings, we will cancel your booking/s immediately it becomes apparent to us. This may be on arrival at the hostel and you will be refused entry. If you are a group and we have to cancel your booking on arrival, you will be charged the complete tarrif for the booking as a cancellation fee, even though we have refused you entry. Note, we may accept certain groups engaged in competition or other formal common interest in Adelaide entirely at our discretion. If you are in doubt, please feel free to ask.

Payment

A deposit of the first night's accommodation charge is required at the time of booking. Remaining payment for your stay is to be made on check-in.

We accept cash, eftpos, visa, master card, american express & unionpay only. Payment by credit and debit cards will incur a non-refundable fee for VISA of 2.03%; MASTERCARD of 1.49%; EFTPOS of 0.56%; AMEX of 1.98%; UNIONPAY of 3.50%.

Due to administration/banking costs 5% of the booking will be deducted on refund if booking is Cancelled 2 days prior to the arrival date. No refund - if cancelled within 48 hours of arrival.

No credit available for early departure. Check out after 10:00 am will result in an additional 1 night room charge.

Property Cancellation Policy

We ask that you give us as much notice as possible.

In the event of confirmed cancellation prior to 48 hours before your arrival date, your deposit will be refunded less an administration fee of 5% of the first night's accommodation. Otherwise a cancellation/no show fee will be charged equivalent to one night's accommodation of the booking.

Note: Not responsible for ommissions & typographical errors.

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